Return Policy

Return Policy – Juardy (UK)

You have the right to return your order within 14 days of receiving it.

To initiate a return within this period, please contact our customer service at info@juardy.com.

Return Costs

  • Return shipping costs are the customer's responsibility and may be up to £35, depending on the size and weight of the package.

  • Returns must be sent to our Italian or Chinese warehouse, depending on the product.

  • Always contact our customer service at info@juardy.com to receive the correct return address.

  • To cancel an order before it has been shipped, please reach out to our customer service.

Refunds

  • Once we receive and inspect the returned items, we aim to process the refund within 14 business days.

  • The refund will be credited back to the original payment method used for the purchase.

Return Conditions

  • Items must be returned in their original packaging with all accessories included.

  • The product must be unused and in the same condition as received.

  • Ensure the return package is properly packed to prevent damage during transit.

Responsibility

  • We are not responsible for any delays or damage during the return shipping process.

  • We recommend inspecting your order within 24 hours of receipt and contacting us immediately if any issues arise.

Company Name: Juardy

Trade number (KVK): 86956272
VAT number: NL004331019B61

Country: Netherlands
Street: Beukenhof 17
City: Bodegraven
Province: South Holland
Zipcode: 2411ZL

Email: support@juardy.com
Tel: +31631212167